Recent events have seen both random and calculated attacks on innocent people being carried out in public forums.
The effects of these attacks are often devastating for the individuals involved as well as the companies who employ them.
IDS are taking the lead in empowering industries to provide contemporary and relevant training to ensure employees are competent and confident in identifying and de-escalating potentially unpredictable situations before harm can occur.
IDS participants feel empowered with a heightened sense of situational awareness and confidence with sound judgement both on and off the job.
We will up-skill your key staff in situational awareness, behavioural analysis and equip them with advanced verbal de-escalation skills along with physical skills and training
Practice simple yet effective verbal and non verbal de-escalation skills to resolve conflict fast
Learn how to analyse behaviour and select the right method of intervention based on the information you are receiving
Use both environmental and situational awareness to keep yourself safe at all times.
Keeping yourself and your colleagues safe in the event of a physical attack is a last resort but like learning to perform CPR it's a skill everyone mush learn
Click the button below and lets discuss how we can help you
From Front Line Customer Interaction to Improved Staff Development IDS will deliver the Confidence to Excel
We are able to offer a range of bespoke courses that will align with your current staff development programs. We will assist in implementation of policy and procedure during any of our courses.
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